Not quite Spanish cuisine, but neighbours from the Iberian peninsula, Nando's Peri Peri Chicken restaurant in Oshawa will be like all the other Nando's outlets across Canada and serve up flame grilled spicy chicken dishes that are Portuguese African in origin.
Nando's restaurant at 855 Taunton Rd. East in Oshawa - photo by Rob Campbell. Nando’s Canada has opened a franchise at 855 Taunton Road E at the corner of Harmony Road North in Oshawa. The hours of operation are Sunday - Thursday from 11:00 a.m. – 11:00 p.m., and Friday and Saturday from 11:00 a.m. – 12:00 a.m. Nando’s Canada is positioned as a fast casual global restaurant brand with an Afro-Portuguese Heritage exemplified by its South African art and music cultural mix. It's a family-oriented atmosphere which presents food made to order with the freshest ingredients, including their flame-grilled chicken, which is always fresh, never frozen, and marinated for 24 hours before it’s grilled and basted in its famous PERi PERi sauce. The famous UK spicy chicken chain is already well established in Canada with thirty-three locations in Alberta, B.C. and Ontario.
There's a reason Nando's is growing so strong with 1000 franchises in 33 countries all over the world. They have perfected a terrific business model that has remained much the same as it was in their very first restaurant. Nando's started in South Africa when Fernando Duarte and Robbie Brozin bought a Portuguese eatery in the heart of Rosettenville that already had a reputation for making mouth-watering Peri Peri marinated and basted chicken. These two entrepreneurs conceived the first classic menu, and added Afro-Luso music and the Bassemo Cockeral as unique branding elements to encapsulate the exotic cultural mix in consumer’s brains. In addition to these key innovations Nando's has over the years also developed systems that have enabled them to build guest demand, hold onto key people, and make money. Otherwise it would have been impossible for the two entrepreneurs to open a second location, much less build a global brand across 23 countries including Canada. As the Oshawa restaurant approached completion, senior management deployed training professionals from head office to teach the secrets of the brand to two dozen new employees. The trainers flew in to instruct both ‘Patraos’, which in Portuguese translates to head of the house, and ‘Nandocas’ which are both front line and kitchen staff.
In the kitchen, experienced chefs were hired and then retrained by Nando's veterans from head office on the art of basting and grilling chicken over open flames. Servers were trained to speak Nando's lingo and adopt rituals that ensure good customer service. Always tricky for new hires is mastering the mechanical skills required to ferry hot plates to distant tables. Nando's has built a classic menu around chicken, which is always fresh, never frozen and marinated for 24 hours before being basted in Peri Peri Sauce, Vegetarians can enjoy other options as the diverse menu has something for everyone and includes sandwiches, wraps, wings, sides and some seriously delicious desserts. Catering to high public demand, Nando's has made their hot pepper sauces available in grocer stores across Canada.
Nando's specializes in serving up these spicy hot chicken dishes with lemon and herb, mango and lime, medium, hot, extra hot or extra extra hot peri-peri marinades or what’s properly known as Galinha à Africana. Some like it hot so there's always plenty of dipping sauce on the table too. Starting something new is always exciting, and mastering something that is already so well appreciated by consumers all over the world will certainly benefit the community of Oshawa. Beyond bringing a new spice to its shores, Nando's has joined in a charitable partnership with the Durham Boys & Girls Club which provides recreational and social development programs for Durham's youth. Follow Nando's on social media at Nandos Canada on Facebook and @NandosPeriPeri on Twitter, and @NandosCanada on Instagram.